Returns & Exchanges
At Weber Workshops, we stand by the precision and quality of our products; if you are not completely satisfied, you may initiate a return for unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Carefully pack your item in its original boutique packaging and outer shipping box to ensure it is protected from damage during transit.
- 3.Ship the Item
Affix the provided shipping label and drop off the package at an authorized courier location, ensuring you retain a copy of the tracking information.
- 4.Inspection and Refund
Once our workshop team inspects the item for pristine condition, we will issue a refund to your original payment method, minus applicable restocking fees.